It wasn’t all bad news for businessmen
in 2006. Positive portrayals included launching or touting a product
or service and giving money to charity, as well as other things
businessmen were accomplishing. In stories that had an obvious
viewpoint about businessmen, only 43 percent of the portrayals were
positive.
These ranged from small-town business
"heroes" to technology companies showing off their latest
innovations. Occasionally journalists would highlight unique
businesses and explain the ideas and principles behind an
individual’s business vision.
But perhaps one of the oddest examples
was a rare, positive story about American manufacturing.
What, We Manufacture?
"With all the reports about American
jobs being shipped overseas and so many U.S. industries taking a
real beating, our next story may surprise you because it turns out
American manufacturing is still the envy of the world," said Katie
Couric on the "CBS Evening News" December 5.
That story was in fact surprising,
considering most media coverage of manufacturing – which usually
focuses on the decline of the U.S. auto industry. CBS had described
"America’s Big Three" as "fighting for their lives, literally" on
the January 9 "Evening News." And ABC’s Elizabeth Vargas introduced
"the end of 20th century industrial America" in a story
about U.S. automakers
.
So most Americans were probably
surprised by this report – but apparently James Owens, CEO of
Caterpillar, Inc., wasn’t aware of how the media had been covering
manufacturing.
When CBS’s Trish Regan asked Owens,
"What surprises you the most about how Americans perceive
manufacturing here in the U.S.?" he responded: "I guess it surprises
me that Americans think somehow we’re losing."
Regan then explained, "We’re not. Last
year America produced $1.79 trillion worth of goods, almost twice as
much as second-place Japan." She credited a "steady increase in
worker productivity."
Principle over Profit
Another positive story wasn’t as
surprising – as media coverage showed disdain for businesses’
bottom-line focus, CBS appreciated one businessman who set that
concern aside once a week.
A November 23 story highlighted Chick-fil-A
founder Truett Cathy and his restaurants’ policy of closing on
Sundays. Reporter Mark Strassmann showed that Cathy was interested
in "principle" over "playing percentages" when it came to Sunday
sales. The story included a customer and an employee who both liked
the policy, saying it expressed to them a need to have family time
and to take things a little slower on Sundays.
"[We] should ask ourselves what’s
important and what’s not important, and when you live to your
convictions, people respect that," Cathy said.
What were those convictions?
Strassmann’s story was indirect. The reporter said Chick-fil-A would
"give everyone a day of rest," and employee Melissa Wakefield said
her family has "our church time together." Strassmann asked Cathy,
"To you, Sundays are about something more than just making money?"
The story didn’t mention God or the fact
that this was a Christian businessman. In his
Cathy states, "Our decision to close on Sunday was our way of
honoring God and of directing our attention to things that mattered
more than our business."
Entrepreneurs and Innovators
In stories that had an obvious viewpoint
about businessmen, the five news programs had only 32 appearances or
mentions of entrepreneurs and innovators – in a nation that saw more
than 400,000 patent applications in 2005, according to the Patent
and Trademark Office.
One pair of businessmen recognized as
innovators was the duo who founded YouTube. Chad Hurley and Steve
Chen appeared in the positive position of being offered a cool
billion for their once-lowly project.
"YouTube has quickly become a must-see
social phenomenon," said CBS’s Anthony Mason on October 6. He noted
it was the "brainchild" of Hurley and Chen, "two guys just trying to
share their home movies," who could now "be headed for a
billion-dollar payday."
Even if they weren’t depicted as savvy
entrepreneurs, many businessmen were shown touting a product or
service. In fact, this category was the largest of the positive
portrayals.
Business services that were profiled
included a September 4 NBC story about builders tailoring houses to
older people. A new product was introduced in ABC’s December 29
profile of inventor Richard Ellenson, who came up with a
"kid-friendly form of speech technology" to help kids with
communication hindrances.
Fox had the highest percentage of
businessmen touting a product or service, at more than one-fourth
(28 percent) of its portrayals that were either positive or
negative.
"Your World with Neil Cavuto" featured
unique products and services such as the high-end airline Eos, which
gave passengers their own "suites." They specialized in flights from
New York to London, the August 25 story said, and planned to expand.
"Procreation vacations" for couples who
needed a little relaxation to help nature along were the subject of
a December 25 story, as one businesswoman described her resort’s
concept and travel packages.
And a February 21 interview gave Irene
Trammell, founder of fitness center "This is IT," a chance to
explain her choice to open a Christian-themed exercise facility
complete with Christian music and Bible verses on the walls.
Interviews like those – highlighting
people who ran businesses – were a big difference between Fox News’
"Your World with Neil Cavuto" and the other shows. Fox’s hour-long
program gave businessmen a chance to talk without the tight editing
constraints of the network evening news shows.
This contrast was particularly evident
in a February 2 interview Cavuto did with International Coal Group
CEO Wilbur Ross, owner of the Sago mine. That’s the same CEO ABC’s
Brian Ross attacked on January 6 after the tragedy at Sago. In the
ABC interview snippet shown on "World News," Wilbur Ross could
hardly get a word in edgewise.
On Fox, however, Ross had plenty of time
to answer the criticisms Cavuto addressed. The CEO detailed
voluntary safety training his mine supervisors had received and
improvements made to the Sago mine. He also had the opportunity to
clarify the truth about a dispute between his company and the United
Mine Workers union – showing that the union’s complaint had been
blown out of proportion by other media outlets.
Heartwarming … with a Twist
Occasionally a mostly positive story
would fizzle. CBS’s Steve Hartman had a knack for subtle undermining
of businessmen, as he showed in his tale of the teenage grocer who
was "a great kid, but he’s a businessman, too."
Hartman struck again September 29 in an
inspiring profile of football-star-turned-restaurant-owner Ken Hall.
After a sports career-ending injury, Hall opened a barbecue
restaurant and hired 66 high schoolers over the course of 17 years.
In interviews with Hartman, those kids said Hall had been an
invaluable mentor to them, not just a boss.
Hartman told the story of one former
employee: "Malakai Boyles came from a broken home and was nothing
but trouble when he first started working at the barbecue place. Now
he’s a law school graduate clerking with a federal judge in Dallas."
Boyles gave a tribute to his former
boss. "I learned from Ken how to be a father, how to be a husband, I
mean, I learned everything. It’s just – it was more than a job. It
was kind of a life lesson."
Though Hartman included Boyles’ example
in his story, by the end it was clear he was still focused on Hall’s
lost football career.
Hartman said the testimonies of the
former barbecue employees proved "you don’t really have to do
anything extraordinary to become a legend."
Members of the media are unique in
thinking that running a successful business and mentoring youth may
not be "anything extraordinary." But just getting a business off the
ground is tough. The Small Business Administration reports that more
than half of new businesses with employees will fail before they
reach the four-year mark.
Not only did Hall overcome that
statistic, but he provided a solid, positive example and father
figure to a young man from a broken home – just one of dozens of
kids he mentored.
There are many others like him. Men and
women who are making businesses work and giving people a chance to
make something of themselves. In the good stories, the audience
caught glimpses of some of these entrepreneurs turning ideas into
reality.
The problem was that there weren’t
enough stories about the good side of businessmen.
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The Defense Never Rests •
‘Oh,
How the Mighty Have Fallen’ – and We Covered it 105 Times
Philanthropy •
Small Business vs. Big Business
• Good Stories
Conclusion •
Recommendations •
Methodology
