They make the tractors that harvest your
food, the jewelry you wear and the electricity that makes our
society run. They sell vegetables at your farmers’ market and help
you get connected to the World Wide Web. They give heart surgeons a
place to work and kids a place to play after school.
And whether you work for one of them, a
non-profit, or the government, they pay for your job.
What do they earn for all of their hard
work? Abuse.
Just tune in to almost any episode of
"Law & Order" and you’ll see that TV dramas portray businessmen as
criminals. ("Bad
Company I: For American
Businessmen, Primetime is Crimetime.") Oscar-nominated films are
just as bad, depicting businessmen as villains and rarely showing
any positive portrayals. ("Bad
Company II:
Oscar-Nominated Movies Bash Business, but Hollywood Claims That’s
Entertainment.")
Gordon Gekko, the investment genius in
the movie "Wall Street," inevitably gets invoked when businessmen
are studied. His famous line, "Greed is good," seems to have become
the foundation for media coverage of businessmen.
Businessmen on defense were by far the
most popular portrayal, appearing more than four times as often as
businessmen-philanthropists. CNN’s "Lou Dobbs Tonight" had almost
half of its businessmen on defense.
In stories that had a viewpoint about
businessmen, businessmen were portrayed in a defensive posture a
third of the time in 2006. The most popular story templates were
about money. Consumer prices, company profits and CEO pay were
popular targets.
In a world of Enron and WorldCom, the
business names people know are associated with scandal. A July 2007
Harris Poll asked people how they viewed different occupations. The
highest rating was "very great prestige." Only 14 percent of
respondents said they viewed businessmen as that prestigious.
Professionals in the financial services, like stock brokers and
bankers, ranked even lower.
BMI researchers examined all stories appearing from
Jan. 1, 2006, to Dec. 31, 2006, on the three broadcast news shows,
CNN’s "Lou Dobbs Tonight" and Fox News Channel’s "Your World with
Neil Cavuto," for portrayals of businessmen.
The findings were surprising: businessmen and women in
the private sector employ more than 110 million Americans, yet they
appeared in just 37 percent of business stories.
That could be because it’s when something goes wrong
that journalists notice business – which can mean executives have
legal reasons not to appear on camera. Or maybe they just didn’t
want to get raked over the coals, as some businessmen in the study
did.
In this yearlong study of evening news coverage, the
Business & Media Institute found that in stories with an obvious
viewpoint about businessmen, negative came out on top. American
businessmen and women were portrayed negatively 57 percent of the
time.
Certainly, some negativity was warranted. The collapse
of Enron alone cost employees and shareholders alike. And
journalists were right to report on it. But given the same news to
report in 2006, why did the "CBS Evening News" mention Enron’s
guilty parties four times as often as ABC’s "World News" did?
No one has to remind the media to do negative stories.
What’s lacking is the rest of the story. Where are the businessmen
who give, who help and who inspire?
There were the outright attacks on "runaway pay" and
the stories about "corporate crooks." But demeaning attitudes toward
businessmen also crept into otherwise positive stories.
"He’s so dear. He really is a hometown hero, isn’t he?"
said anchor Katie Couric on the December 15 "CBS Evening News."
Reporter Steve Hartman had profiled a 17-year-old grocery store
owner who had saved the local market in Truman, Minn.
Hartman’s reply was telling: "He’s a great kid, but
he’s a businessman, too. He makes his grandma pay full price for
groceries."
Note the contrast between being "a great kid" and being
a "businessman" – how cold-hearted, that he would charge even his
own grandmother for groceries. Of course, if everyone’s "hometown
hero" started giving away groceries for free, more corner markets
would quickly go out of business.
Famed philosopher and free-market thinker Adam Smith
said more than 200 years ago that "It is not from the benevolence of
the butcher, the baker, or the brewer that we expect our dinner, but
from their regard to their own interest."
In other words, goods and services don’t just happen.
There are people who create them and work hard to do so. If
Americans wish to enjoy good food, electronics, houses and cars,
business must go on.
As Gary Wolfram, a Hillsdale College economist and BMI
adviser, has explained, "The greatest wealth is gained by those who
produce something for which others willingly give up their income. A
system that allows for enormous wealth in this way is one that
creates an incentive for people to produce things of enormous value
for others."
Businesspeople are doing just that. They’re inventing
and marketing and hoping to offer something that benefits other
people – otherwise, they’ll go out of business.
American businessmen and women – the country’s
builders, employers, innovators, taxpayers and philanthropists – are
everywhere. The only place it’s hard to find them is on the evening
news.
That is, of course, until they have a product recall or
layoffs. Maybe they have to raise their prices. Then the media will
be there waiting to cover it, scrutinizing their balance sheets and
making businessmen defend every inch of ground they gain.
Interviewing So Bad It Hurts
Quite possibly the worst example of an
attack on a businessman came from ABC’s Brian Ross. Far from simply
putting a CEO in an uncomfortable situation, this "World News"
excerpt of a longer ABC interview all but accused a businessman of
killing his workers.
Wilbur Ross, head of the International
Coal Group (ICG), was in the reporter’s sights following a tragic
collapse at the ICG-owned Sago Mine in West Virginia. Twelve miners
died. By January 6, when Brian Ross’s "World News" interview aired,
an investigation into the cause of the collapse was under way, but
ABC didn’t wait to place blame.
Elizabeth Vargas opened saying the
"billionaire chairman was well aware of the mine’s extensive safety
problems." Brian Ross re-emphasized that Wilbur Ross was a "socially
prominent billionaire" and pummeled him with stinging questions.
"Why would you keep it [the mine] open with those records of
violations?" Brian Ross said. "Every day, men go down into those
holes." "Were you comfortable sending men into that hole?"
Wilbur Ross could barely get in a word –
in the 400-word report, he was shown speaking only 37 words. Even
those words were brief responses between being cut off by the
reporter.
With time, the truth about the mine’s
collapse and the fallen miners came out. But ABC treated that with a
mere news brief.
On the May 9, 2007, "World News," anchor
Charles Gibson read the item that countered reporter Ross’s
treatment of the coal CEO.
"A final report on last year’s Sago Mine
disaster offers new details about the explosion that killed 12
miners," Gibson said. "While lightning is blamed, federal
investigators identified three root causes of the West Virginia
tragedy. They say two lightning bolts struck at the same time,
sending an electrical current to a buried cable, touching off the
deadly methane blast in a sealed section of the mine."
Two lightning bolts found guilty after a
lengthy investigation. And a brief follow up, with no apologies to
the businessman ABC had skewered and practically accused of murder
months earlier.
Usually, however, it wasn’t murder
businessmen were accused of – it was making too much money, or not
giving away enough.
Fox News, which on the whole was
slightly more negative than positive, had more portrayals of
businessmen on defense than any other study category. One interview
on the November 30 "Your World with Neil Cavuto" was particularly
hard on Microsoft CEO Steve Ballmer.
Ballmer was trying to promote his
company’s new operating system, Vista, but guest anchor Stuart
Varney pressed him on practically every topic imaginable. Varney’s
volleys included: "You’ve lost your reputation. You’ve lost your
reputation as being the innovators." "The stock has done virtually
nothing in five years."
Finally, Varney pointedly asked Ballmer
what he did with his personal money.
"You are worth more than $20 billion,"
Varney said. "The Democrats are in power. They say there are too
many rich people. Bill Gates gives a billion or two away. Warren
Buffet gives away billions. What’ve you got planned for your
billions?"
Ballmer answered graciously, "Well, I
like to handle things a little bit more privately."
CEO Pay: An Easy Target
The media motto seems to be that it’s
okay to make money as long as you give it away. But if there’s any
hint that a businessman was actually accepting a big paycheck,
journalists became critics.
NBC’s Brian Williams talked of "runaway
pay" and "stratospheric sums" on the April 20 "Nightly News," and
Anne Thompson described "an unapologetic Lee Raymond, Exxon’s former
CEO."
The idea that CEOs should "apologize"
for their pay, even if their companies do well, isn’t new in media
coverage.
"Though both Exxon and UnitedHealthCare
prospered and so did their shareholders under Raymond and McGuire’s
leadership, some still see their huge compensation packages as CEO
pay run amok," Thompson said.
She ended the report with a
class-warfare comparison: "…the outrage remains, with the average
CEO taking home by one estimate 431 times what the average worker
does."
CNN’s "Lou Dobbs Tonight" used the same
comparison October 19, as Lisa Sylvester and Dobbs editorialized
about CEOs.
"According to the AFL-CIO, the average
CEO – now these are just, not the CEOs at the top, but the average
chief executive officer – makes 431 times the salary of a median
worker in the United States," Sylvester said.
Dobbs replied: "That would work out to
mean that a CEO would make in one day what it would take that
so-called average worker two years to earn. That seems just a little
disproportionate." Sylvester agreed: "A little unfair indeed, Lou."
Dobbs and Sylvester, hardly giving an
objective report, echoed the same class-warfare "outrage" that NBC’s
Thompson had depicted. But as for accuracy and usefulness, their
comparison came up short.
The
George Mason
University economics professor Walter Williams. "After all,
according to them, evil must be afoot when a corporate executive
earns more in a week that the average worker earns in an entire
year."
But Williams, a BMI adviser and
syndicated columnist, explained that companies are faced with
putting a value on a good CEO’s contribution – which sometimes
amounts to turning around a failing multimillion-dollar business.
And they have competition to contend with.
"If one company has an effective CEO, it
is not the only company that would like to have him on the payroll,"
Williams wrote. "In order to keep him, the company must pay him
enough so that he can't be lured elsewhere."
What Have You Got to Say to This?
Sometimes during the year stories set up
businessmen so that their answers looked feeble in the face of an
onslaught of criticism. In those cases, having the businessman in
the story didn’t do much to help his case. In fact, it probably hurt
because of the way the journalists presented things.
CBS gave James May, president of the Air
Transport Association, a quick lesson about this tactic by letting
him provide an answer to his industry’s woes – after those woes had
been described in detail.
"Two hundred thousand jobs have been
eliminated in the past five years," said CBS’s Bob Orr on April 8.
"Pensions and benefits have been scratched. But that's not been
enough. Fuel costs three times what it did in 1998, the last year
airlines made a profit."
Orr spent most of the story building the
case against the airlines, mentioning rising passenger costs and
union negotiations.
Near the end of the story, he showed May
saying, "I think the passenger has got the best deal they've ever
had."
Likewise, on April 22 CBS was setting up
a case for oil "price gouging." Reporter Tony Guida accused: "Not
hard to believe when you see prices at the pump jump three cents
overnight, but Big Oil says, ‘Don’t blame us.’"
With the deck already stacked against
him, John Felmy of the American Petroleum Institute had a mere 11
words to argue: "Our companies don’t set the price. The market sets
the prices."
Whether it was consumer prices, profits,
or their own pay, businessmen spent a lot of time defending the role
of money in business. Journalists also cited at least 19 businessmen
for layoffs, while several more had to stammer in response to E.coli
scares in food distribution. The defensive category was by far the
largest in the positive or negative portrayals of businessmen.
And those were just the law-abiding
ones.
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The Defense Never Rests •
‘Oh,
How the Mighty Have Fallen’ – and We Covered it 105 Times
Philanthropy •
Small Business vs. Big Business
• Good Stories
Conclusion •
Recommendations •
Methodology
